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      Click to Call Back Have an agent call you when you are ready to speak.

      Browse the code

      How does it work?

      Tropo creates an outbound call to the customer and then conferences in another endpoint such as an agent of IVR.

      Customer Visits

      Customer visits the webpage and decides they want to further help from a customer service representative.

      Customer Clicks

      Customer clicks that they would like to have an agent contact them as soon as possible.

      Agent Calls

      The customer phone rings and Tropo conferences in the agent, bridging the two calls together.

      The Code

      The following Tropo Scripting code with Ruby shows how we can create a call and conference in another location, completing the click to call back experience.

      Take the tutorial
      call "+12223338888"
      say "Now connecting you to an agent."
      conference "+15672339753"

      Why Tropo?

      No Hardware

      Tropo is an in the cloud API which can power any type of Voice or SMS Real Time Communications. Nothing to buy, nothing to install, nothing to maintain. Easy to try out, easy to scale your wild success.

      Developer Friendly

      All you need is a text editor and a credit card and you can have a working app in minutes. Develop in languages that web developers are already familiar with: Python, Ruby, Javascript, and more.

      Build Anything

      All the sources for our demos are right on their pages, use them to jumpstart your app.